Securus Technologies – Building Better Technologies to Modernize Incarceration Experience

The crime prevention and correctional sector are overcrowded, and many companies are trying to level it out with each other to emerge as the leader. However, one of the companies that have showcased its commitment to the crime prevention as well as a correctional industry from the time it started its operations in 1986 is Securus Technologies. The company has made its way to the top in the industry in a very short period due to the amount of contribution it has made to the said sector.


The lives of inmates have changed drastically through the products and services offered by Securus Technologies. It makes it easier for the inmates to connect with their loved ones back home, and that too without spending a fortune. Previously, services like talking over the phone were much expensive for the inmates, but Securus Technologies has helped in considerably decreasing the prices. The CEO of Securus Technologies, Rick Smith, says that the company is focused on bringing the costs of inmate communications services down even further in the future.


He has also invited the customers and investors in the company, existing and potential, to visit the highly advanced and futuristic Technology Center of Securus Technologies in Dallas, Texas. Rick Smith believes that the people should know the contributions being made by the company to the sector and how well its innovation and research and development activities are going. It would help in building a better image of the enterprise and ensuring that the products and services of the company are used by more people and correctional agencies.


As of now, more than 2,400 correctional agencies rely on Securus Technologies for its products and services. More than 1.2 million prisoners in various penal institutions across the United States, Canada, and the District of Columbia, uses the inmate communications services offered by Securus Technologies.

Securus Technologies Helping Solve Cold Cases

One of the most frustrating aspects of working in law enforcement is dealing with cases that run cold. Just because all the leads have dried up and no one is talking about the case any longer does not mean there are not people who are suffering and waiting for closure. A cold case landed on my desk, and the suspect seemed to have dropped off the face of the earth after committing a violent crime on a young lady and escaped from the local correctional facility.


One thing that I have learned in my many years in law enforcement is that these criminals always come back to their home territory in time because they feel safe in those surroundings despite being on every officer’s radar. This case was no exception as I was notified the suspect was in fact under an assumed name and back to his life of crime. Before anyone else was hurt, I needed to find this suspect and get him back to the prison.


When I was at the jail talking with inmates and officers, I was informed Securus Technologies was on site installing an inmate telephone call monitoring system. The system included LBS software that could do the work of many officers more accurately. Securus Technologies is a very well-known name in jails, having been installed in over two thousand prisons and their CEO Rick Smith having only one objective, making this world safe for all.


I decided to try to use the monitoring system to find my suspect, when we picked up chatter between an inmate who was irate with his family and yelling on the phone that our suspect owed him money for letting him stay at his brother’s house. This was a lead we never would have uncovered without the help of Securus Technologies, and we had our suspect hours later.


Securus Technologies Sets Yet Another precedent By Being the First Tech Company to Publicize Its Reviews

After Securus Technologies’ impressive record in the provision of technological products to correctional facilities, the company now sits comfortably as the top tech company in the industry. The company has designed and supplied many products that have gone a long way in arresting the headache of traditional crime cases between inmates in the American correctional facilities. According to the firm’s CEO and Chair, Mr. Richard A. Rick Smith, Securus innovates a new security product for its clients in the correctional industry on almost a weekly basis. For this reason, the firm has earned a lot of admiration and praise from all quarters.


Securus Tech gets positive reviews from its clients on a regular basis. Those in a position to send in emails, letters, and other channels always send them to the company just to express their satisfaction with the products. In October last year, the company published some of these emails and letters. In an even bolder move, the company invited its competitors and potential clients to read and comment on the messages. This article highlights some of the most pronounced comments that were published by Securus.


Clients’ Comments


One client wrote to thank Securus Technologies for its loyalty for over a decade. He thanked the company for showing commitment to securing the American incarceration facilities. A different client noted that the Securus’ vision synchronized well with his organization’s long-term strategy. He said that it was encouraging to see a tech firm that was committed to revolutionizing the criminal investigations process.


Several prison officials had written purposely to thank Securus Tech for helping them pounce on potential hardcore prisoners and their dealing, eventually cutting them down to size. Different clients mentioned one product called LBS service severally for the immense support it accords them. One client termed the product as the future of technology in the industry